In this webinar AHHA Policy Director Kylie Woolcock discussed how value-based approaches can support environmental stewardship in the health sector, reflecting on AHHA’s Deeble Issues Brief, Transforming the health system for sustainability: Environmental leadership through a value-based health care strategy. HESTA Senior Responsible Investment Adviser Akaash Sachdeva discussed how climate change as a public health issue has influenced HESTA’s business activities.

Watch this webinar here.

In this special webinar on World Evidence Based Healthcare Day, four past scholars of the Deeble Institute for Health Policy Research Scholarship Program shared their experiences of writing a health policy brief that went on to have an impact.

Watch this webinar here.

Karitane is an Australian non-government, not-for-profit health care service provider specialising in child and family health. Karitane currently employs over 140 staff, and provides a range of outpatient, residential and community-based parenting services to support vulnerable families and for families struggling with complex early parenting issues (e.g. infant feeding and sleeping issues, emotional and behavioural dysregulation in toddlers, postnatal depression and anxiety). Karitane has been acknowledged by the Australian Council on Healthcare Standards as a leader in the area of planning and delivery of care in partnership with consumers. Since 2017, Karitane has been developing a suite of digital parenting services, with the goal of delivering a ‘blended’ model of digital/in-person services, to better meet the needs of families.

This webinar will provide an overview of the services provided at Karitane, including the move towards a ‘blended’ model of digital/in-person services – a process that commenced in 2018 but was scaled up rapidly during the COVID-19 pandemic. Karitane representatives will describe the organisational model and programs, present the overarching outcome framework and discuss the approach to patient-reported outcome data collection, providing examples to illustrate its practical application. They will also describe the ‘Karitane Family Outcomes Tool’ – a new parent-report outcomes tool developed for use at our Karitane Residential Unit programs.

Speakers

Grainne O’Loughlin joined Karitane in 2014 as CEO and has over 30 years’ experience in public health and community services in the UK and Australia. She is a qualified Speech Pathologist and has held a variety of senior executive roles in the public health sector, not for profit healthcare and community settings. Grainne is a strategic, innovative and driven leader who has a strong focus on collaboration across the health and social services sectors and strives to achieve desired outcomes in early engagement, intervention and prevention services for families from vulnerable communities. She is committed to the leadership and implementation of the NSW Brighter Beginnings First 2000 Days framework and has a focus on leading better value healthcare through the scaling of identified evidence based intervention programs to ensure children are getting the best possible start in life. She has led a number of innovative virtual care and telepractice initiatives in child and family health, perinatal infant mental health and social sector services. Grainne is an experienced Non-Executive Director and Chair of three Boards.

Karen Edwards joined Karitane in 2016 and has extensive experience in community healthcare working across public, private and not for profit organisations. She is an experienced manager with a demonstrated history of driving safety, quality and robust governance practices amid a culture of continuous improvement and sound risk management. Karen leads the Governance and Corporate Services team and has responsibility for a range of portfolios, including Risk and Compliance, Health Information, Safety and Quality, Work Health and Safety, Information Technology, Facility Maintenance and Hotel Services. She also holds the Company Secretary role at Karitane and has a non-executive Director appointment on the Board of South Western Sydney Primary Health Network.

Jane Kohlhoff PhD is a clinical psychologist and Associate Professor at the University of New South Wales School of Psychiatry and Karitane. Dr Kohlhoff works with clinicians and clients to conduct clinically oriented and translational research in the area of perinatal, infant and early childhood mental health. She has particular interests in attachment theory and clinical applications, early parenting interventions, and the roles of early environmental and biological factors in the intergenerational transmission of psychopathology. She recently collaborated with a team at Karitane to develop and validate the Karitane Family Outcomes Tool (KFOT).

Watch this webinar here.

While expanded by COVID, these posters began popping up on counters and walls well before the pandemic as a direct response to the continued bad treatment of front-line professionals across Australia. But the increasing prevalence of bullying and harassment tells us that a simple poster with an expectation of courtesy and respect is not enough to protect our people and keep them safe. 

So how do we keep our people safe, and, moreover, what legislative obligations and basic duty of care do our leaders have to keep us safe at work?

Explicitly, the Safe Work guidelines call on CEOs and people-leaders across Australia to use resources and processes to prevent and manage the risk of psychologically harmful incidents in the workplace. In response, the AHHA is bringing members a solution. The Bully Zero Foundation, the national leaders in bullying education and awareness, has designed a comprehensive package of supports that give hospital and health care organisations a way to achieve their zero-tolerance ambitions and have their brand recognised for doing so. It equips leaders to go beyond the poster and implement genuine behaviour-change and communication-skilling that works to prevent, eliminate and minimise workplace bullying and harm. 

Join us in this national movement to keep our people safe, valued and respected at work. 

Speakers:

Martyn Cambell is the Chair of Heads of Workplace Safety Authorities, Chief Executive of Safework South Australia and Deputy Chair of UniSA’s Centre for Workplace Excellence Advisory Board.

Leanne Drew-McKain is the founder and CEO of Coach. A leading communication coach and entrepreneur, Leanne is highly regarded for her unique ability to build organisational communication culture and for her suite of culture-change programs that have forged a new and needed place in the business marketplace.

Watch this webinar here.

Hardly anyone is happy with American healthcare these days. Patients are getting sicker and going bankrupt from medical bills. Doctors are burning out and making dangerous mistakes. Both parties blame the nation’s outdated and dysfunctional healthcare system. But that’s only part of the problem.

In this webinar, Dr Robert Pearl discussed the unseen and often toxic culture of medicine. Today’s physicians have a surprising disdain for technology, an unhealthy obsession with status, and an increasingly complicated relationship with their patients. All of this can be traced back to their earliest experiences in medical school, where doctors inherit a set of norms, beliefs, and expectations that shape almost every decision they make, with profound consequences for the rest of us.

Dr Robert Pearl

Dr Robert Pearl is the former CEO of The Permanente Medical Group (1999-2017), America’s largest medical group, and former president of The Mid-Atlantic Permanente Medical Group (2009-2017).

Named one of Modern Healthcare’s 50 most influential physician leaders, Pearl is an advocate for the power of integrated, prepaid, technologically advanced and physician-led healthcare delivery.

He serves as a clinical professor of plastic surgery at Stanford University School of Medicine and is on the faculty of the Stanford Graduate School of Business, where he teaches courses on strategy and leadership, and lectures on information technology and health care policy.

Watch this webinar here.

The COVID-19 pandemic has resulted in an increased level of distress in all our lives. This distress may lead to disruptive ‘Drama’, either at home or in the workplace. Learn how to identify the signs of this distress in people through their behaviour patterns, and hear how some hospital networks have successfully introduced techniques to overcome this distress and drama, and instead create positive outcomes for staff and patients.

Watch this webinar here.

Tasmania is leading the way in digital health. In collaboration with digital health provider Cardihab, Royal Flying Doctor Service Tasmania and the Tasmanian Department of Health, Tasmania is introducing a new virtual model for cardiac rehabilitation that is improving access to care, enabling patients a greater choice in how to complete essential rehabilitation and improving participation, completion and engagement in care. Digital cardiac rehabilitation services introduced in public hospitals and communities across the state. This menu-based approach is improving access to critical cardiac rehabilitation programs for patients recovering from cardiac events and living with heart disease in Tasmania, particularly those in regional and remote areas.

In this webinar, Director of Cardiology at Royal Hobart Hospital Dr Paul MacIntyre, Cardihab CEO Helen Souris and Royal Flying Doctor Service Tasmania CEO John Kirwan explained how this digital approach to cardiac rehabilitation is increasing patient care delivery options and enabling clinical professionals to deliver guideline care standards and services efficiently.

Dr Paul MacIntyre MBChB, BSc, MSc, MD, FRCP(UK), FRACP, Medical Director of the Acute Medical Services Stream, Royal Hobart Hospital

Paul is the Medical Director of the Acute Medical Services Stream and a member of the Royal Hobart Hospital Executive Committee. He graduated from Glasgow University, Scotland in 1987. He completed specialist training in Glasgow and was appointed as a Consultant Cardiologist at the Royal Alexandra Hospital in 1996. In 2007, he received a merit award for achievements in Cardiology in Scotland and his broader contribution to the National Health Service. His clinical interests are in general cardiology, pacemakers, heart failure, device therapy and cardiac rehabilitation. He was previously Director of Cardiology at the Royal Hobart Hospital. He was instrumental in the development of clinical services in including Cardiac Rehabilitation and Heart Failure.

Helen Souris, Chief Executive Officer, Cardihab

Helen has over 20 years of experience in market-leading global organisations and Australian start-ups including ACNeilsen, Red Sheriff, AstraZeneca and OneFourNine with portfolios that include pharmaceuticals, MedTech, Biotech, digital clinical tools and Software as a Medical Device (SaMD). She has a Bachelor’s degree in statistics and computer science and she is passionate about leveraging the capabilities of technology to deliver insights in healthcare that improve outcomes for patients and clinicians. She is a strong advocate for evidence-based digital health innovations and supporting the growth of the Australian digital health ecosystem.

John Kirwan, Chief Executive Officer, Royal Flying Doctor Service Tasmania

John has more than 40 years’ expertise in human resources, industrial relations and operational health experience in Western Australia, Northern Territory and Tasmania. John was formerly the Chief Executive Officer of the Tasmanian Health Organisation where he managed and administered acute, District Hospitals and Community Health Services in Northern Tasmania and oversaw the final stages of a capital works rebuilding program at Launceston General Hospital. He is the inaugural Chief Executive Officer at the Royal Flying Doctor Service Tasmania, having served the RFDST in senior positions for more than six years. The RFDS has been at the forefront of telehealth for almost 100 years ago. Under John’s leadership, this has expanded with RFDST’s partnership with Cardihab, building on RFDS’s own successful community-based rehabilitation program.

Watch this webinar here.

The inaugural Value-Based Health Care Conference was held in Perth and online in May 2021 to raise awareness of value-based healthcare (VBHC) and the work being done in this area across any/all disease types or conditions. VBHC focusses on delivering the outcomes that matter most to patients at the optimal cost. This approach is already transforming whole health services e.g. NHS Wales, the Dutch health system and has been adopted by some of the largest health care providers worldwide e.g. MD Anderson.

The conference showcased and celebrated Australian value-based healthcare innovation, initiatives, implementation, research, and training from all areas of the health care system, with discussion on topics as diverse as cancer, stroke, dental health, and more.

Focus was be given to practical applications of VBHC, rather than a theoretical approach, with innovative opportunities for involvement and discussions about how to put VBHC into practice.

Find out more about the Value-Based Health Care Conference 2021, and the Value-Based Health Care Awards 2021.

Israel has had the fastest COVID-19 vaccine rollout in the world.

Commencing in December 2020 and prioritising individuals aged 60 years or older, health care workers and individuals with underlying conditions for vaccination, as of 15 March 50% of Israel’s population had been fully vaccinated and 60% had their first dose.

While Israel’s relatively small size, both geographically and in population, offers benefits in managing a rollout, a wide variety of factors have contributed to the success of the program. These factors which range from central governance and planning to the use of the workforce and the relationships between health providers and the government, provide opportunities to consider both Australia’s vaccine rollout, and also to consider the lessons learned for better integrated and managed health programs into the future.

In this webinar, Dr Asher Salmon, Head of International Relations at the Israeli Ministry of Health shared the factors that have made the Israeli program a success.

Watch this webinar here.

An expert panel featuring speakers who have been involved in the planning and actual roll-out of the COVID-19 vaccine across Canada and Australia, shared insights and expertise on:

Central to this will be discussion of the Lean methodology and Continuous Improvement techniques that strive to optimise healthcare operational functionality and increase value for patients.

Lean, Continuous Improvement and transformation are terms that have come to the fore in recent years. One thing that has really brought them into the limelight is COVID-19.

COVID-19 forced the healthcare sector in Australia to rapidly adopt telehealth practises to ensure continuous care for patients. The rollout of the vaccine will further test the operational efficiencies of the sector to ensure.

Collaborative Commissioning is a whole-of-system approach designed to enable and support the delivery of value-based health care in the community. It aims to incentivise locally developed integration across the entire continuum of care and embed local accountability for delivering value-driven, outcome-focused and patient-centred health care.

Regionally led collaborative commissioning, with ongoing appropriate government support and flexibility to enable the relentless pursuit of outcomes for patients, enables local joint commissioning to be scaled system-wide. WentWest (WSPHN) and WSLHD have established a Patient-Centred Collaborative Commissioning (PCCG) governance structure – clinicians, GPs, consumers and administrators working together across primary, community and acute care sectors to reimagine what value-based healthcare could look like with patients at the centre and NGOs, public and private providers working together toward a common aim.

WSPHN and WSLHD are now leading a full system-wide implementation of two new innovative models – Value-Based Urgent Care and Cardiology in Community. These models build on past program successes and more recently a collaboratively commissioned COVID-19 response including co-funded and delivered COVID-19 assessment and testing clinics and commissioning general practice to manage low to moderate risk COVID-19 positive patients in the community. Integrated data sets enable transparency in co-delivery and reporting on outcomes in real-time to continually inform implementation. Care Monitor, a real-time remote monitoring and population health management system, connects dispersed teams of professionals, providers and patients to deliver true multidisciplinary care and digitally enable integration across the continuum.

This presentation provided an overview of the journey to establish the PCCG in Western Sydney and some examples of services that are being designed and delivered in Western Sydney. It demonstrated how shared care planning partner, Care Monitor, is so critical to the delivery of outcomes.

Speakers:

Ray Messom

Ray is the CEO of WentWest, which leads primary health care system integration in Western Sydney. As the Primary Health Network, WentWest continually reimagines how primary, community, acute and social care is delivered, commissioning services into targeted areas of need and supporting primary care transformation and integration. WentWest aims to remove organisational and professional barriers, alleviate the siloed fragmented nature of care and pursue ‘one Western Sydney health system’ in order to provide value-based and person-centred care.

Prior to joining WentWest, Ray led the System Information and Analytics (SIA) Branch for the NSW Ministry of Health which supports the data and analytical needs of the $22 billion NSW public health system. It leads data governance system-wide and research on and evaluation of incentives, key performance indicators and health care improvement initiatives. Ray has also worked with PwC Canada and PwC Australia where he advised government, private, NGOs and academic sectors across Australia and Canada on several transformational reform agendas. As a health economist and senior administrator for more than 20 years, Ray has dedicated his career to the translation of evidence into policy and policy into outcomes for citizens.

Deepak Biswal

Deepak is the Founder and CEO of CareMonitor. He is a passionate and visionary entrepreneur and executive with over 20 years’ experience in key leadership roles in complex corporate environments (e.g. Commonwealth Bank, Deloitte, IBM). He has a deep understanding of corporate strategy, M&A, corporate finance, commercialisation of new ventures, business transformation along with experience in new venture integration.

Prior to founding CareMonitor Deepak was Head of Strategy, Asia Pacific for Philips. He was responsible for leading corporate and group level strategy and business transformation projects, supporting individual business units in the development and execution of their strategic initiatives, and delivering the company’s multi-year strategic plans in the Asia Pacific region.

Watch a recording of this webinar here.

The Australian Centre for Value-Based Health Care and Associate Professor Louise Stone and Professor Christine Phillips from the Australian National University were proud to bring you this webinar on Searching for Value in Mental Health Care Delivery.

Service delivery for people with mental illness and distress currently accounts for 7.5% of the Australian healthcare budget. There is also evidence that there is profound inequity in mental health care delivery, with the most vulnerable members of the community receiving one fifth of the mental health services. Australia has a relatively diverse and distributed system for delivering mental health care, with Commonwealth-subsidised specialised services, primary care practitioners, and mental health practitioners, other services funded through states and territories and private practitioners direct-contracted by consumers. The challenges for any practitioner, and any person with an evolving mental illness, is establishing what constitutes value for that person, and how that may intersect with what constitutes value for the health system. In this talk, two clinicians discuss this intersection – the sweet spot for policymakers – and critically explore strategies to deliver person-centred value within a sustainable, responsive health system.

Speakers:

Louise Stone

Louise Stone is Associate Professor of Social Foundations of Medicine, Australian National University and a practising GP. She has clinical, research, teaching and policy expertise in mental health and sits on the General Practice Mental Health Standards Collaboration. She is currently completing a Masters of Science in Healthcare Transformation at the University of Texas.

Christine Phillips AM

Christine Phillips AM is Professor of Social Foundations of Medicine, Australian National University, and a practising GP. She is the Medical Director of Companion House Medical Service, the ACT’s refugee health care service, and has worked in complex mental health care in primary health settings for 25 years.

Watch the webinar here.

The Australian Centre for Value-Based Health Care was pleased to bring you the next webinar in our webinar series with Bernadette Aliprandi-Costa from the Australian Commission on Safety and Quality in Health Care: Revision of the Framework for Australian clinical quality registries and the development of a CQR Quality Standard.

The Australian Commission on Safety and Quality in Health Care (the Commission) acknowledges the value of clinical quality registries (CQRs) informing health system improvement, and has undertaken significant work to assist CQR establishment and ongoing standards of practice. In 2014, all Health Ministers endorsed the Framework for Australian clinical quality registries (the Framework) and, in November 2019 the Commission convened the Clinical Quality Registry Advisory Groupp to advise on the project to revise the Framework.

The purpose of the revised Framework is to minimise duplication and maximise the use of health data for the community. Upon completion, the Framework will provide a contemporary quality Standard for CQR governance, reporting, and technical infrastructure arrangements. These principles will be applicable to traditional and future-focused multi-dimensional CQRs and the various ownership models.

About Bernadette Aliprandi-Costa

Bernadette is the Manager, Safety and Quality Improvement Systems and Intergovernmental Relations at the Australian Commission on Safety and Quality in Health Care (the Commission). The Commission is an Australian government agency that leads and coordinates national improvements in safety & quality of health care based on best available evidence. The Commission works in partnership with the Australian Government, state and territory governments, private sector, patients, clinicians, managers and health care organisations.

Bernadette holds a PhD in health outcomes research from the University of Sydney Medical School, and has lead programs of work in the health care sector including developing and managing clinical trial services; developing quality reporting frameworks; designing and implementing clinical quality registries and mechanisms for reporting health system performance.

Currently, Bernadette is leading the development and implementation of the National Clinical Trials Governance Framework and the review of the Australian Framework for Clinical Quality Registries.

Watch this webinar here.