The Australian Centre for Value-Based Health Care will partner with a number of educational institutes to bring quality educational opportunities to Australia that are customised for Australian audiences.
Experience Based Co-Design Toolkit
The Experience Based Co-Design Toolkit provides a convenient reference to equip those working in the health sector with the tools and approaches to bring consumers and health workers together in an authentic and equal partnership to co-design care to deliver an improved experience.
If your organisation requires additional assistance to undertake co-design, AHHA has an experienced team who can support you. For more information contact Lisa Robey by email or on 02 6162 0780.
The entire PDF tool kit is available to be downloaded here;
EBCD toolkit Final
Or you can access the individual components down below.
- Tool 1: Startup – tool_1_startup_workshop_summary_template
- Tool 2: Planning workshops template – tool_2_planning_workshops_template
- Tool 3: Co-designing vision template – tool_3_codesigning_vision_template
- Tool 4: Patient stories information sheet and consent form – tool_4_patient_stories_informationsheetandconsent
- Tool 5: Experience based survey template – tool_5_experience_based_survey_template
- Tool 6: Meeting agendas – tool_6_meeting_agendas
- Tool 7: Explore patient journey mapping template – tool_7_explore_patient_journey_mapping_template
- Tool 8: Explore patient journey mapping improvement opportunities- tool_8_explore_patient_journey_mapping_improvement_opportunities
- Tool 9: Touchprint development template – tool_9_touchpoint_development_template
- Tool 10: Stakeholder needs table template – tool_10_stakeholder_needs_table_template
- Tool 11: Stakeholder needs table benefits template – tool_11_stakeholder_needs_table_benefits_template
- Tool 12: Persona checklist – tool_12_persona-checklist
- Tool 13: SWIFT ideas template – tool_13_swift_ideas_template
- Tool 14: Prototyping feedback capture grid – tool_14_prototyping_feedback_capture_grid
- Tool 15: Prototyping I wish template – tool_15_prototyping_i_wish_template
- Tool 16: Experience improvement sheet – tool_16_experience_improvement_sheet
- Tool 17: Group action template – tool_17_group_action_template
- Tool 18: Group individual action template – tool_18_group_individual_action_template
- Tool 19: Celebration event powerpoint template – tool_19_celebrationeventpowerpointtemplate
- Tool 20: The biggest difference template – tool_20_thebiggestdifference_tempate
- Tool 21: Service blueprints & service structure template – tool_21_service_blueprints_service_structure_template
- Tool 22: Service blueprint future imrpovements – tool_22_service_blueprint_future_improvements
Shared decision making implemtation: a case study analysis to increase uptake in New South Wales
Authours: Tara Dimopoulos-Bick, Regina Osten, Chris Shipway, Lyndal Trevena and Tammy Hoffmann
Abstract: The aim of this study was to identify potential implementation interventions to increase the uptake of shared decision making (SDM) in clinical practice in New South Wales (NSW) Health. The Agency for Clinical Innovation hosted a full-day SDM masterclass in May 2017 and 53 attendees completed a survey to identify barriers to implementing SDM. The Theoretical Domains Framework, COM-B (‘capability’, ‘opportunity’, motivation’ and ‘behaviour’) Model and Behaviour Change Wheel were used to conduct a theoretical analysis of the barriers and identify potential interventions to increase the uptake of SDM. This was supplemented by a purposive review of articles about current international efforts to facilitate SDM. From the theoretical analysis, 9 of the 14 theoretical domains were considered relevant to implementing SDM in the NSW Health context. Multi-faceted interventions including education, training, enablement, modelling, incentivisation, persuasion and environmental restructuring were identified as potential ways to increase SDM. The review of international articles identified communication and marketing, patient and public involvement, research, training, legislation, patient decision aids, service provision, clinical champions, financial incentives and policy as interventions being used to increase the uptake of SDM internationally. Based on current perceptions about barriers for SDM implementation in NSW Health, initial efforts should focus on workforce skills development, motivation, communication and marketing, service provision and creating receptive work environments. Investments into facilitating SDM will require an ongoing commitment to enhancing patient experience, evidence translation and reducing unwarranted variations in care.